FAQ

Send an email to bruceblackway@gmail.com (preferred method). Alternatively, you can call or text (215) 290-3722.

We are in Ocean Pines (Berlin), MD, 15 minutes west of Ocean City, MD.

We don’t have a retail store so we don’t have set hours. I'm inclined to state we're available 24X7 but there has to be time to sleep (ha). Most communication with customers and prospects is between 9 AM and midnight.

We do not sell kits. All of our boat models are fully assembled, ready to display.

Most are wooden construction (various types of wood). We generally do not use Basswood or Balsa (too light). Also, some items (i.e., half hulls and miniature outboards) are made of cast polyresin.

Of course! And this is one of our BEST options. About 80% of our customers desire personalization of their boat model. We’ll put the name of your choice on the bow (both sides) and/or transom and if desired, we’ll put a hailing port on the transom. There is an extra charge for personalization (see price list). Our lettering is high performance vinyl (not paint). Our vinyl looks great, it’s very durable and it lasts a long time. Various colors are available, along with various fonts, borders, shadows, etc. Just tell us what you want. Personalization adds about two weeks to the lead time.

Yes. You can see some examples on our website. Custom models require you to provide a set of high-quality photos, along with basic information about the boat (year, brand, length, beam, draft, name, etc.). Various model sizes and types can be created. Custom models are significantly higher in price than the standard models shown on our website. The larger the custom model, the higher the price. Custom models generally take 4-5 months to complete.

Dimensions for all of our boat models are listed in the description of each model. Most of our boats range from 17” to 36” in length.

The approx. scale of each model is listed in the description for the item. Most are 1:12 scale (1” of model = 1’ of real boat). We’ve also done models in 1:16, 1:24 and other scales.

We do not recommend this. Our models are designed and built to be static models, for display purposes only. RC boats require other features that our boats do not have (fiberglass hulls, space for motor, ESC, batteries, hull penetrations, etc.). It is important to mention we will have an RC WORKBOAT MODEL as part of our product line in the near future. Check back periodically for updates. We're also keeping a "notification" list about this new item so if interested in getting on this list, please send us an email.

Sure, just send us an email and we will send you our latest price list. Send email to bruceblackway@gmail.com

Credit card, check, cash.

All items ship from Berlin, MD 21811 (near Ocean City, MD).

Though the vast majority of orders are shipped via USPS or UPS, with advance notice, yes, you can pick up your order at our Berlin, MD address.

Yes. We have international customers, too. With a few exceptions, we will ship essentially anywhere. Please contact us to discuss shipping to locations outside the USA.

We have many years of experience with proper packaging. We take great care to package all of our products very carefully to avoid damage in transit. Damage claims are extremely rare for us.